S2E2 – “Students Experience Us as One-Place at UMass Lowell”

Featuring Lori Dembowitz and Kerry Donohoe of University of Massachusetts Lowell. In this episode, you'll see an opening recorded recently (June 2020) as a preamble to the full episode recorded this past February. With all of the changes in the world since February, Haley and Frank shared some changes from their personal and professional lives … Continue reading S2E2 – “Students Experience Us as One-Place at UMass Lowell”

S2E1: “I am a Human of Requirement” the Ivy League Throw Down

Featuring Dave DeMichele of Yale University and Corey Snow of Harvard University Its an Ivy League Throw Down....of knowledge! Corey Snow, Harvard University, and Dave DeMichele, Yale University talked with us about their institutions, how they manage being "internal partners" across campus, where they see user groups fitting in, and, of course, tips and tricks … Continue reading S2E1: “I am a Human of Requirement” the Ivy League Throw Down

Ep 6 : “Army of Unicorns” with Carrie Marcinkevage, Penn State University

This episode takes us to Happy Valley, Pennsylvania where we interviewed Carrie Marcinkevage from Penn State University. Working on a shared vision for CRM, they have seen great success in the Smeal College of Business. Carrie told us about her PhD candidacy and topics she is studying; her dissertation will be on CRM Critical Success … Continue reading Ep 6 : “Army of Unicorns” with Carrie Marcinkevage, Penn State University

Ep 5: “Enterprise Technical Aptitude” with Chris Tompkins, Indiana University

In this episode, we talked inception at IU and then focused on team structure and capabilities. With 15 team members, Chris outlines the governance and prioritization that keeps them successful and nimble as they stretch across the enterprise at IU. He breaks down their staff into squads, tells us what he looks for in new … Continue reading Ep 5: “Enterprise Technical Aptitude” with Chris Tompkins, Indiana University

Ep 4: “One Stop Pop-up” with Brian Karcinski, University of Florida and Carrie Otto, University of Minnesota

"A Gator, a Gopher, a Sun Devil and Spartan walk into a bar..." In our fourth episode, we welcomed two Higher Education Advisory Council members, Brian and Carrie. With a large public focus, we were able to talk about size and scale and the complexities that come with each of our campuses. Both schools have … Continue reading Ep 4: “One Stop Pop-up” with Brian Karcinski, University of Florida and Carrie Otto, University of Minnesota

Ep 3: “Students Can Take Us There” with Zak Landrum, Westmont College

Back after a short break, we had a #CACHEup with Zak Landrum, Sr. Director of Advancement Services at Westmont College. We learned more about how the last 10+ (!!!!) years have unfolded making Westmont a site for innovation and development. With a very successful cohort program, they look to a second year with 11 students … Continue reading Ep 3: “Students Can Take Us There” with Zak Landrum, Westmont College

Ep 2: “Not a Data Dictionary? Count me in!” with Joanna Iturbe, Leeds School of Business at University of Colorado, Boulder

In a jam-packed second episode, we talked with Joanna Iturbe, Director of CRM in the Leeds School of Business at the University of Colorado - Boulder.  We learned about Joanna’s love of live mascots and all of the specific products they use to power their end-to-end solution with Salesforce. Her infectious personality and infinite roadmap … Continue reading Ep 2: “Not a Data Dictionary? Count me in!” with Joanna Iturbe, Leeds School of Business at University of Colorado, Boulder